Support
Last updated:
Contact
Write to [email protected]. We usually answer within 3 working days, in English or Italian. If you are reporting a problem with the app, include your phone model, operating system and what you were doing.
For suggestions closer to what you're looking for, read how to ask Couchu.
Frequently asked questions
When is the app coming out?
Couchu is in development. Join the beta to be among the first to try it: we will write when it is ready.
Which devices does it run on?
iPhone (iOS) and Android phones. The apps will be published on the App Store and Google Play.
Which streaming services are supported?
The main subscription and free services in your country, such as Netflix, Prime Video, Disney+, Apple TV, NOW, Paramount+ and MUBI. The exact list depends on the country.
Which countries is it available in?
In the countries listed in the app, each with the catalogues of the services in that country. The list will grow over time.
Can I watch films inside Couchu?
No. Couchu tells you what to watch and where; when you tap a title it opens the app of the service that streams it.
Where does the title information come from?
Streaming availability information, posters and logos from Streaming Availability API by Movie of the Night; series status and next-episode dates from TVmaze, licensed under CC BY-SA 4.0; titles, genres and cast from Wikidata; plot summaries from Wikipedia, in the app's language when available. Details are in the privacy policy.
Video game data (covers, play times, platforms and genres) provided by IGDB.com; PC game prices and subscriptions from IsThereAnyDeal; board games and video games also from Wikidata, images from Wikimedia Commons under free licences.
A title shows as available but the service does not have it.
Catalogues change every day and data can lag a few hours behind. Let us know at [email protected] with the title and the service name.
Someone sent me a poll link: do I need the app?
No. Open the link in your browser, mark every title you would happily watch and send your vote; your name is optional. You can change your vote while the poll is open (48 hours at most), from the same browser.
How do I delete my data?
Follow the instructions on Delete account.